- Terms of Sale and Return Policy
Terms of Sale & Return Policy
Terms of Sale and Return Policy
All sales are final. If you encounter difficulty with a VManual either via streaming, or you have issues with the download, please contact Support@EricTheCarGuy.com and report any issues. If the issue cannot be resolved to your satisfaction within a reasonable amount of time, you will be issued a full refund. If you make a mistake with your order, and wish to purchase another VManual, please contact Support@EricTheCarGuy.com and we will work to resolve the issue. There is NO PHONE SUPPORT for this product, please direct any issues to the email above and you will be contacted within 24 hours to help resolve the issue.
Know that with Premium Memberships and Streaming Videos your payments are recurring. You will be billed at the end your membership period for the next term. You should be notified by email before your membership is about to renew. You can also monitor your subscriptions via your MyETCG page at EricTheCarGuy.com. You can cancel payments at anytime via your PayPal account. Once you cancel payments, your membership or streaming VManual will be terminated at the end of your membership cycle.
When signing up for a Premium Membership know that you need to sign up for email notifications in order to receive your early release videos. You will be asked to sign up for email notification when you purchase your Premium Membership. If you do not sign up for email notifications, you will not receive early release videos. If you wish to take advantage of your $2 VManual discount when purchasing your Premium Membership, you will need to input your discount code when making your VManual purchase. The discount code is sent to you when you purchase your Premium Membership. If you have any issues or questions about your Premium Membership, please contact Support@ericthecarguy.com.
If you find that you have been billed in error, or have issues canceling your account, please contact Support@ericthecarguy.com. Please know that if you file a dispute with PayPal without contacting support about these issues, your membership to EricTheCarGuy.com will be terminated and you will be banned from the website. If possible, a full refund of any money paid for Premium Memberships or Streaming VManuals will also be issued at that time. Please know that PayPal does not allow refunds beyond 30 days after purchase.
All VManuals, Premium Memberships, and Streaming Videos on EricTheCarGuy.com are the property of EricTheCarGuy, any unauthorized use of this material violates copyright law and you will be subject prosecution when caught. You may not share links, or coupon codes, as this violates the Terms of Sale for this website. If you are caught, you will be prosecuted and you will be banned from EricTheCarGuy.com. No refunds will be issued.
EricTheCarGuy™ is a registered trademark and as a result is protected under the trademark laws of the United States. For permissions requests, public performance licenses, and endorsement requests contact biz@EricTheCarGuy.com.
Thank you for reading. Enjoy your purchase and thank you!